Frequently Asked Questions

The simplest way is via our online shop, which provides an instant, fixed price for most standard residential services. For larger commercial projects, please use our website's contact form to request a formal proposal.

For most exterior cleaning, you do not need to be home. As long as we have safe access to the entire property (e.g., gates unlocked), we can complete the work without disturbing your day.

We work in light to medium rain. Our advanced pure water system means rain will not affect the quality of your window clean. We only postpone for unsafe conditions like high winds or torrential downpours.

Absolutely. A truly clean window includes the whole unit. Our service always includes a thorough cleaning of all external frames, sills, and doors as standard, at no extra cost.

This varies greatly depending on the service and property size. A standard 3-bedroom house external window clean might take 20-40 minutes, where as a deep clean inside and out, including a full conservatory roof clean and moss removal could take a full day.